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WE'RE HERE TO HELP. 24/7.

Comprehensive support for Squalltec customers. Access knowledge base, submit tickets, chat with support, watch tutorials, and connect with community in one place.

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Critical Issues
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High Priority
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Normal Priority
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Low Priority

GET SUPPORT FAST

Start with a ticket for best routing, or contact us directly for urgent issues.

Submit a Ticket

Best for detailed requests, bugs, and follow-ups.

Open Ticket Form

Call Support

Critical issues and outages.

+971-50-123-4567

Email Support

Send full context with screenshots.

Email Us

Documentation

Guides and technical references.

Open Docs

SUBMIT A SUPPORT TICKET

Include steps to reproduce and screenshots when possible.

SYSTEM STATUS

Atlas DMC
Operational
Meridian Operational
API Gateway Slow Latency
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Getting Started

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Product Deep Dives

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SUPPORT FAQ

What’s the fastest way to get help?

For urgent issues, call +971-50-123-4567. For detailed requests, submit a ticket so we can route it to the right team with full context.

What response times should we expect?

Critical issues are prioritized immediately. General inquiries are typically answered within 24 hours, often faster.

Where do I find documentation?

Use the Knowledge Base link to access guides and developer documentation.

Can you help with integrations and onboarding?

Yes. Our team supports onboarding, configuration, and integration guidance, including troubleshooting connected systems.

What information should I include in a ticket?

Include what you were trying to do, what happened, any error messages, and (if relevant) affected users, time of issue, and screenshots.