Frequently Asked Questions

The best DMC software depends on your specific operational needs, but key capabilities include real-time price checking, multi-component booking, and automated supplier coordination. Squalltec's platform is built by operators with 15+ years of industry experience.

Automation requires real-time availability checking, automated confirmation requests, and status tracking dashboards. Travel Synergies DMC eliminated 20+ hours weekly of manual coordination using our automated workflows.

Core features include booking management, supplier databases, CRM capabilities, and financial tracking. Modern systems also include direct booking engines to reduce OTA dependency and marketing automation.

SaaS platform pricing typically ranges from $800-$8,000/month based on staff size and complexity. Custom development projects generally range from $50,000-$200,000 depending on unique requirements.

Yes, modern systems integrate seamlessly with QuickBooks, Xero, and Sage, eliminating manual data entry and providing real-time financial visibility.

Choose off-the-shelf when your processes are standard and budget is limited. Choose custom software when your unique workflows provide a competitive advantage or when off-the-shelf requires too many compromises.

Simple applications take 8-12 weeks, medium complexity projects 4-6 months, and complex enterprise platforms can take 9-18 months. We deliver working software in 2-week iterations.

Small projects range from $25,000-$75,000, medium projects $75,000-$200,000, and large enterprise platforms $200,000-$500,000+. We provide transparent proposals with detailed cost breakdowns.

Yes, we frequently rescue projects that previous vendors couldn't complete. We provide an honest assessment of salvageability and a clear rescue plan to get you operational.

Compliance is architected from the foundation using administrative, physical, and technical safeguards, including role-based access, AES-256 encryption, and immutable audit logs on HIPAA-eligible hosting.

Yes, we integrate with major systems like Epic, Cerner, Allscripts, and athenahealth using modern FHIR APIs or traditional HL7 interfaces for patient data sync and appointment coordination.

SaaS implementations typically take 1-2 weeks, custom development 8-16 weeks, and enterprise platforms 4-12 months, depending on data migration and training requirements.

Clear requirements, available stakeholders, and clean data accelerate implementation, while changing requirements or poor data quality can cause delays.

We integrate with virtually any system with an API, including accounting (QuickBooks, Xero), CRM (Salesforce, HubSpot), payment processors (Stripe, PayPal), and industry-specific GDS or EHR systems.

We prefer secure RESTful or GraphQL APIs, but also support direct database connections, file-based integrations (CSV/SFTP), and message queues for high-volume systems.